You can handle the simple checks on an inverter or UPS battery yourself: reading the water level, looking at the battery and keeping the area clean and ventilated. Anything that involves wiring, terminals beyond basic care, repairs or a drop in backup is better left to Okaya Care or your Okaya dealer. This guide separates the two.
1. Read the water level on the six ceramic water-level indicators and top up only when a cell shows a low level.
2. Look at the battery regularly for cracks, leaks or swelling.
3. Keep the battery in a dry, well-ventilated spot, as the installation guidance advises.
4. Keep connections tight and terminals clean. If you are unsure how to clean them, ask Okaya Care or your dealer.
Okaya states that most of its models need only 1 to 2 water top-ups a year. Use the water specified in the product manual or by Okaya Care, and do not top up beyond the level the indicators show.
1. Wiring or rewiring the battery terminals. Do not do this yourself unless you are trained.
2. Installation, replacement or any terminal reconnection. These should be handled through your Okaya dealer or a trained technician.
3. Diagnosing a battery that gives shorter backup than expected.
4. Repairs or any visible damage such as a cracked or swollen container.
For installation questions, read the inverter battery installation guide.
Call for service if the backup drops noticeably, the container shows damage or leakage, or the inverter does not charge the battery as it should. Check the water level first; if the indicators show it is normal and the problem continues, book a service visit instead of opening or testing the battery yourself.
Register the warranty on Okaya's paperless warranty registration page and keep your purchase details. To raise a service request, book a complaint with Okaya Care. You can also message Okaya Care on WhatsApp at +91 9818 909090, write to care@okaya.in, or use the dealer locator to find nearby Okaya dealers in your area. Okaya lists an all-India onsite service network.
Total warranty is 48 to 66 months depending on the model, made up of a flat period and a pro-rata period. Follow the product manual for care, and contact Okaya Care for any warranty question before you open or repair the battery.
Each battery has six ceramic water-level indicators, and SJT batteries have all water inlets on one side in a 6x1 layout. Okaya's SJT product page also lists a vent-plug and float design. Together these keep routine checks short.
For why maintenance matters and how Okaya's design supports it, read the importance of inverter battery maintenance, and for the full list of checks, the inverter battery care guide.
You can do the simple checks yourself: read the water-level indicators, top up when the level is low, look for visible damage and keep the battery in a dry, well-ventilated spot. Leave wiring, repairs and diagnosis to Okaya Care or your dealer.
How often should I top up an inverter battery with water?
Okaya states that most models need only 1 to 2 top-ups a year. Use the water specified in the product manual or by Okaya Care.
Which water should I use for topping up?
Use the water specified in the product manual or by Okaya Care for your model. If you are unsure, confirm with Okaya Care before topping up.
Can I rewire or open the battery myself?
Do not rewire or open the battery yourself unless you are trained. Installation and terminal reconnection should be handled through your Okaya dealer or a trained technician.
What should I check on the battery body?
Look for cracks, leaks or swelling, and confirm that connections are tight. If you see damage, contact Okaya Care.
When should I call an expert?
Call when backup drops noticeably, the container is damaged or leaking, or the inverter does not charge the battery as it should.
How do I book a service for my Okaya battery?
Book a complaint with Okaya Care on okaya.in, message Okaya Care on WhatsApp at +91 9818 909090, or write to care@okaya.in.
Does Okaya offer service across India?
Okaya lists an all-India onsite service network. Use the dealer locator on okaya.in to find nearby Okaya dealers in your area.
To compare the current battery price and home inverter battery price for each capacity, or to make an online battery purchase, visit the Okaya shop.
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